Troubleshooting Remote Access

Instructions for AOL, MSN or NetZero users

If you are using the AOL, MSN or NetZero web browser, you will NOT be able to access the reference databases from off campus. To access the databases using AOL, MSN, or NetZero follow the instructions below:

  1. Log on to AOL, MSN or NetZero.
  2. When your AOL, MSN or NetZero browser comes up, minimize it.
  3. Access Internet Explorer, Netscape Navigator or Mozilla Firefox. (Most computers have one of these browsers installed)
  4. Once you have opened one of the browsers listed above, follow the general instructions.

If you are still unable to access the databases after following the instructions above, please contact us for technical support by calling 738-7734 or e-mailing carraways@midlandstech.edu.

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